Club Héliades Signature Atlantica Dreams Resort

We stayed for one week, arriving on October 19, 2024. We stayed in room 5005 (swim-up). We had been looking at this hotel for a long time, and after staying in many other Atlantica hotels in Rhodes, we got a great deal and were excited to go here. Firstly, it’s likely that we wouldn’t stay again. It wasn’t a bad hotel or experience, but it didn’t quite fulfil expectations. That being said, I had high expectations so maybe that’s why. I would also not stay in October again, at least not late October. We had a swim-up room and it just wasn’t warm enough. We just didn’t get as much use of it as needed. That’s not a problem with the hotel entirely, it’s the October weather. However they only have one heated pool, and it’s the activity pool. They should really consider heating more pools, especially the swim-up pools. The rooms We stayed in swim-up room 5005, a family room. It wasn’t particularly large but it matched the other Atlantica hotels we’ve stayed in. It was decent for size and what we needed. It also had a partition in it for the two single beds at the patio doors. We, as non drinkers, asked the staff to give us a fridge full of pepsi max instead. Luckily we caught them coming to the room and they were great. Always restocked us with enough drinks. I did give them a small tip which also seemed to help. The swim-up terrace offers reasonable privacy. If it wasn’t so cold then the pool area was great and we would have been using this non-stop. There’s lots of reviews about some rooms being in/out of the sun. we were in a room, luckily, that had the sun from around 11am until it went down. I would not appreciate being in a room on the opposite side, that was in the shade from around midday. This would be very disappointing. Food In summary, the main buffet restaurant food was a let-down for this hotel. I was expecting much better, and have had better at Aegean Blu and Imperial. It did the job, but I can’t say a lot more than that. It wasn’t particularly exciting, and some dishes seemed to appear on different theme nights. By the end of the week I was bored of the buffet, but taking a 10 year old and a baby it was the easy option than trying to book another restaurant. Overall I was very disappointed in the buffet food at the hotel. The flip side to this is the waffle bar. Located near the waterpark, you could get waffles and ice creams and drinks here. Also some small donuts. The waffles were amazing, I suspect we ate 100 over the week. I loved this snack bar, despite it getting busy at times. If you go as soon as it opens there’s no queue. Snack bars These were good. If you love gyros as much as we do, you’ll be happy. There’s a snack bar next to the activity pool which we used, great for gyros, salad, chips, etc. the food was what you’d expect from here, decent quality and the wait times were always very short. There is another snack bar near the main pool area though, and this one does similar stuff. However, we always found the wait times very long. Pools The pools are good, and I suspect if it was summer we would feel better about them. However it was late October and they were uncomfortably cold. The activity pool is heated but that’s out of action when they are running various session (which were fun though). The waterpark is good. Of course it was the coldest water of them all since it’s constantly running. Summary We liked the hotel. It was good, but not fantastic. I don’t think it’s quite 5 star, but it’s reasonably close. We had a great deal, and only if that happened again would we consider it. Otherwise we probably wouldn’t go back. Staff were all helpful and friendly too. I would certainly not go back in October, it would be summer or nothing.

I stayed with my 11 year old son at this resort in the October half term. We had a fantastic time. We booked a private transfer from the airport which took just under an hour, which I would highly recommend because I was told by a few guests that their transfer took an 1hr 45mins. We were greeted at check in with drinks and were speedily checked in and taken to our rooms by a buggy Our room was lovely, we had a beachfront suite with private pool. Although the room was great I won’t be booking it again, the pool was a small plunge pool and the terrace was in the shade all day. The food in the main restaurant was fantastic, something for everyone. The poolside lunches were great with lovely salads and gyros. We spent most of our time round the activity pool and were served drinks about every 30 minutes if you wanted one. The entertainment was excellent, the quizzes were really fun and the acts brilliant! The tui team had voices that should be on the west end and the guest acts including Frankie vallie, Dolly Parton and an amazing magician were fantastic. The day time activities were really good, we particularly enjoyed the archery and shuffle board. The beach and beach bar were lovely. The beach bar was a great place to chill out and occasionally you get an impromptu abba act or barbecue. The water sports were really good and reasonably priced, I would recommend taking the boat out. The sports bar was great and did lovely ice creams and waffles. What really makes this hotel fantastic were the staff. Everyone is so friendly and work so hard. The reception staff weee so friendly and always had a smile for you, the bar staff were so hard working but always had time for a chat. The girl working at the sport bar was amazing, she didn’t stop working all day but was so friendly and always wanted to chat and welcome you. They are all a credit to the hotel. We are returning in may and I really can’t wait Thank you to everyone at Atlantica Dreams

Amazing family holiday. Wonderful food, fantastic entertainment, super weather, very helpful staff. Room clean and mini fridge restock every day. Definitely recommend swim up room. Best holidays so far and hotel worth every penny. Definitely be back to this magical place.

We stayed at this hotel in September for 11 nights. The hotel and rooms are absolutely stunning but the food and service was a massive let down. Our son is 3 and has multiple food allergies. We met with the food and beverage manager Gianni on our first day there, he sounded like he really knew and understood us. He assured us there would be plenty of food for our son for him to eat and that that can make things for him in the main kitchen on request. Unfortunately that was far from truth in the following days. Anytime he saw us in the restaurant he was trying to avoid any contact with us, one evening for dinner I approached him to say there was nothing for our son to eat. He spoke to me in a really condescending way, making me walk round the buffet with him pointing out food which he deemed as safe. The food he was pointing to was cross contaminated with other food which is obviously a huge risk for a child with serious food allergies. He ended up brining him a plain chicken breast with chips and this is what he was offered pretty much every lunch and dinner for 11 nights stay which is shocking for the amount we paid for this what so called 5* hotel. Additionally neither me and my partner were impressed by the food. The buffet choice was minimal with both sides of the buffet being exactly the same. Generally bland food. The snack bars again were disappointing as our son was only able to have chips from there. For us once again the food was generally just bland with exactly same menu every day. However, the a la carte restaurants were fantastic! American, Greek and Italian restaurant really impressed us and catered very well for our son with allergies. Hotel room was beautiful, cleaned daily and mini fridge restocked. We drink a lot of water so the only negative thinly we would say it’s that they only given us 1 bottle of water. When we asked main reception they said only 1 per day per room so we had to buy our own in the hotel shop. Again not something we would expect in a 5 star hotel. I understand they are trying to reduce the waste and that they offer water fountains but personally it’s not something we were happy with as we just don’t want to risk any form of sickness bug from drinking water from water fountains. We aren’t huge drinkers so the drinks didn’t bother us as much but I would say if you enjoy cocktails this place is not the one. All cocktails are made with syrops none with real juices which tasted really fake and extremely sweet. Service around the pool was also really slow. At time waiting 30-45 min for drinks to be brought round. In comparison to other tui sensatori hotels this was a huge let down and we would not be returning again.

Had an amazing holiday/got married here in october. Staff were all extremely friendly and helpful. Wedding planner, Michelle, was amazing! Couldn't do enough for us and we didn't need to worry about a thing. The hotel kindly sorted late check out for us free of charge when my daughter was unfortunately unwell on the last day. Highly recommended!